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AAAtraq - Accessibility Risk Management

SME (Owner / Operator)

Affordable accessibility protection for small and medium enterprises.

SME Challenges Faced

Small and medium enterprises are disproportionately targeted by ADA lawsuits. Without dedicated legal or IT resources, owner-operators are often caught off guard by accessibility demands.

The reality is that most SMEs have websites built by agencies or freelancers who may not have prioritized accessibility. When a demand letter arrives, the costs of remediation and legal defense can be devastating.

AAAtraq provides affordable protection specifically designed for owner-operators - giving you the same level of oversight and defense that larger organizations have, at a price point that makes sense for your business.

$5-15K

Typical settlement cost for SME ADA lawsuits

Often paid to avoid legal costs, regardless of merit

90%+

Reduction in typical accessibility spend

Compared to traditional consulting approaches

3-5+

Digital properties per business requiring compliance

The challenge is understanding the full digital landscape

"Small businesses shouldn't be sitting ducks for ADA lawsuits. AAAtraq gives owner-operators the protection they need at a price they can afford, with the expertise to back it up."

AiSC website audit showing Value and Risk grades with URLs audited

Risk Audit

Independent evaluation of your digital exposure

Understand where your business stands before committing to any program. Our independent risk audit provides clarity on exposure, identifies priority areas, and establishes a baseline for measurable improvement.

How much? $1,500 to $3,000 subject to website complexity.

Free Audit

The uncomfortable truth

Easy Targets. High Costs.

Small businesses are often targeted precisely because they are seen as easy settlements. Without resources to fight, many pay $12,000 to $35,000 to make lawsuits go away - even when their websites are not that bad.

The costs of full accessibility remediation can run into tens of thousands - money most SMEs do not have. An independent audit provides clarity on where you actually stand and what needs attention first.

The Evidence

85%Failing
85% Failing
15% OK

Basic failures on home & key pages

Based on AAAtraq audit data, 2020-2025

Why SMEs Fall Short

1

Websites built by agencies or freelancers who did not prioritize accessibility. The business owner assumes it was handled.

2

No dedicated IT or legal resources to evaluate compliance. Demand letters arrive without warning and without context.

3

PDF menus, catalogs, and forms published without accessibility review. These are common targets in ADA demand letters.

A Path Forward

Three practical steps to protect your business

A

Independent Audit

Know where you stand. An independent audit produced in days, not months.

B

Vendor Accountability

Your web agency or platform provider should be accountable for what they built and sold to you.

C

Affordable Protection

Ongoing monitoring, correction support, and costs coverage at a price that works for small business.

Owner viewpoint of AAAtraq

As a business owner, you want to focus on serving customers and growing your business - not worrying about ADA lawsuits. AAAtraq handles the complexity so you can focus on what you do best. With clear monthly reporting and proactive monitoring, you have peace of mind knowing your website is being watched and protected.


"Finally, a solution that's priced for small business but gives us the same protection as the big guys. I can sleep at night knowing we're covered."

The Reality for SMEs

Small businesses are often targeted precisely because they're seen as easy settlements. Without resources to fight, many pay $5,000-$15,000 to make lawsuits go away - even when their websites aren't that bad. The costs of full accessibility remediation can run into tens of thousands - money most SMEs don't have. AAAtraq provides a practical, affordable path to compliance with built-in protection. With our costs coverage*, even if a demand letter arrives, you have support and resources to respond appropriately rather than writing a check to make it go away.


"It is an independent audit with clear actions and tracking - if a demand letter arrives, I have documentation to respond properly."

Pricing for SME (Owner / Operator)

Higher Education faces a unique challenge: Digital Sprawl. Departments choose their own vendors, launch sites, and upload content outside any central oversight. Everyone has a view on how to fix it, and competing approaches add to the confusion.

The platform brings visibility and accountability. Approved staff add their websites easily, no bottlenecks, no complexity.

Affordable protection designed specifically for small and medium enterprises. We provide comprehensive accessibility oversight at a price point that works for owner-operators. Pricing includes up to 3 websites with your primary business domain.

"Most SMEs have more digital properties than they realize. Online ordering, booking systems, social pages with embedded content - each one carries compliance obligations."

Calculate Your Pricing

Select all options above to see your customized pricing

OVERSITE

Ongoing monitoring, risk auditing, and department accountability to maintain oversight of your digital accessibility exposure.

Use the four drop downs above (business type, annual t/o, % online revenue & monthly site visitors)
  • Program Administration
  • Monthly Risk Audit
  • Department Risk Alerts
  • Quarterly Department Update
  • 6 Department Q&A Drop-ins
  • Digital Assets Register
  • Claims Management
  • Proof of Visitor Support
  • Visitor Experience Manager
  • Audit Trail
  • ADA Content Correction
  • Website Full Audit
  • PDF Inventory / Correct
  • Vendor Management
  • Costs Coverage*
Most Popular

CORRECTION

OVERSITE and ADA content correction, website auditing, PDF inventory management, vendor oversight, and claims management.

Use the four drop downs above (business type, annual t/o, % online revenue & monthly site visitors)
  • Program Administration
  • Monthly Risk Audit
  • Department Risk Alerts
  • Quarterly Department Update
  • 9 Department Q&A Drop-ins
  • Proof of Visitor Support
  • Audit Trail
  • Visitor Experience Manager
  • ADA Content Correction
  • Website Full Audit
  • PDF Inventory / Correct
  • Vendor Management
  • Claims Management
  • Digital Assets Register
  • Costs Coverage*

CONFIDENCE

Everything in CORRECTION plus cost coverage - the complete program for institutions seeking full protection and peace of mind.

Use the four drop downs above (business type, annual t/o, % online revenue & monthly site visitors)
  • Program Administration
  • Monthly Risk Audit
  • Department Risk Alerts
  • Quarterly Department Update
  • 9 Department Q&A Drop-ins
  • Proof of Visitor Support
  • Audit Trail
  • Visitor Experience Manager
  • ADA Content Correction
  • Website Full Audit
  • PDF Inventory / Correct
  • Vendor Management
  • Claims Management
  • Digital Assets Register
  • Costs Coverage*

Institution Types

Accounting / Bookkeeping - CPA firms, bookkeepers, tax preparation, and payroll services.

Agriculture / Farming - Farms, ranches, agricultural suppliers, and agribusiness operations.

Auto Repair / Body Shop - Vehicle maintenance, repair shops, body work, and tire centers.

Auto Dealership - New and used car dealerships, motorcycle dealers, and RV sales.

Bakery / Cafe / Coffee Shop - Bakeries, cafes, coffee shops, and specialty food retailers.

Beauty Salon / Barbershop - Hair salons, barbershops, nail salons, and beauty services.

Childcare / Daycare - Daycare centers, preschools, after-school programs, and nanny services.

Cleaning Services - Janitorial, residential cleaning, pressure washing, and sanitation businesses.

Construction / General Contractor - General contractors, builders, remodeling firms, and construction companies.

Consulting / Advisory - Management, IT, HR, marketing, and other consulting practices.

Healthcare / Medical / Dental - Physicians, dentists, optometrists, pharmacies, clinics, urgent care, physical therapy, and allied health providers.

Dry Cleaning / Laundry - Dry cleaners, laundromats, and garment care services.

E-Commerce / Online Retail - Online-only or primarily online businesses selling products or services.

Education / Tutoring - Tutoring centers, test prep, language schools, and private instruction.

Electrical Contractor - Licensed electricians and electrical contracting businesses.

Engineering / Architecture - Engineering firms, architectural practices, and design studios.

Event Planning / Catering - Event coordinators, caterers, wedding planners, and party services.

Financial Planning / Wealth Management - Financial advisors, wealth managers, and investment services.

Fitness / Gym / Personal Training - Gyms, fitness studios, personal trainers, and group fitness businesses.

Florist / Garden Center - Flower shops, garden centers, nurseries, and landscape suppliers.

Funeral Services / Cremation - Funeral homes, cremation services, and memorial providers.

Graphic Design / Creative Agency - Design studios, branding agencies, and creative freelancers.

Grocery / Convenience Store - Grocery stores, convenience stores, specialty food shops, and delis.

Home Services / Handyman - Handyman services, home maintenance, appliance repair, and locksmith.

Hotel / Lodging / B&B - Hotels, motels, bed and breakfasts, vacation rentals, and inns.

HVAC / Heating & Cooling - Heating, ventilation, air conditioning installation and service.

Insurance Agency - Independent insurance agents, brokers, and agency offices.

IT Services / Managed IT - IT support, managed services, network administration, and cybersecurity.

Jewelry Store - Jewelry retailers, custom jewelers, watch repair, and accessories.

Landscaping / Lawn Care - Lawn maintenance, landscape design, tree services, and irrigation.

Legal Services / Law Firm - Law firms, solo practitioners, paralegals, and legal aid services.

Manufacturing / Production - Small-scale manufacturers, fabrication shops, and production facilities.

Marketing / Advertising Agency - Marketing firms, ad agencies, SEO consultants, and PR firms.

Media / Publishing - Local newspapers, magazines, blogs, podcasts, and content creators.

Moving / Storage - Moving companies, self-storage facilities, and packing services.

Nonprofit / Charity - Charitable organizations, foundations, and community groups.

Painting / Decorating - Interior and exterior painters, wallpaper installers, and decorators.

Pest Control - Pest management, extermination, and wildlife removal services.

Pet Services / Veterinary - Veterinary clinics, pet grooming, boarding, and pet supply stores.

Photography / Videography - Photographers, videographers, and production studios.

Plumbing - Licensed plumbers and plumbing contracting businesses.

Printing / Signage - Print shops, sign makers, screen printers, and copy centers.

Property Management - Residential and commercial property managers, HOA management.

Real Estate Agency - Real estate brokerages, agents, and appraisal services.

Restaurant / Bar / Pub - Restaurants, bars, pubs, food trucks, and dining establishments.

Roofing / Siding - Roofing contractors, siding installers, and gutter services.

Security Services - Security firms, alarm companies, and surveillance providers.

Software / SaaS - Software developers, SaaS products, and app development businesses.

Spa / Wellness / Massage - Day spas, massage therapy, acupuncture, and holistic health.

Staffing / Recruitment - Staffing agencies, recruiters, and temp employment services.

Taxi / Transportation / Courier - Taxi services, shuttle companies, couriers, and delivery services.

Travel Agency / Tour Operator - Travel agents, tour operators, and vacation planning services.

Warehouse / Distribution - Warehousing, distribution centers, and fulfillment operations.

Wine / Spirits / Brewery - Wineries, breweries, distilleries, and liquor stores.

Other - Business types not listed above.

SME frequently asked questions

Important Information

All content presented on this page is publicly available information and is provided for general informational purposes only. All services, pricing, and coverage described are subject to AAAtraq's Terms and Conditions and the specific details of the indemnity policy. Clients must review the Terms and Conditions at least every quarter, as they are subject to change. Updates and revisions are communicated through ongoing briefings only.

Third-party platforms, unless expressly specified in writing, are not covered by our auditing or coverage services. Only content that uses the secure tag "ARTY" and where AAAtraq has ongoing access to website activity data is covered by any of our services.

Vendor-provided reporting is not applicable to any AAAtraq service. We do not accept any reporting, results, data, or confirmation as to compliance position provided by any vendor.

All pricing displayed on this website, including any figures generated by pricing calculators or selection tools, is indicative only and does not constitute an offer, quotation, or binding commitment. AAAtraq reserves the right to modify, adjust, or withdraw any published pricing at any time and without prior notice. By using any pricing calculator or selection tool on this site, you acknowledge and accept that the output is provided solely as a preliminary guide and does not create any contractual obligation on the part of AAAtraq.

Services may only be engaged upon receipt of a formal proposal issued by AAAtraq, which will include a coverage statement setting out the specific scope, terms, and conditions applicable to your engagement. A purchase order may only be placed against, and in reliance upon, this formal proposal. No service, coverage, or obligation arises until a formal proposal has been issued and accepted in accordance with AAAtraq's Terms and Conditions.

You are responsible for providing accurate, complete, and up-to-date information when requesting a proposal, enrolling in any service, or using any tool on this site. If AAAtraq determines, at its sole discretion, that information provided is inaccurate, incomplete, misleading, or fraudulent, AAAtraq reserves the immediate right to suspend or terminate your access to any service and to void any coverage, without prior notice. Where AAAtraq instigates cancellation due to the provision of false, inaccurate, or misleading information, no refunds of any fees paid will be issued.

AAAtraq reserves the right to decline coverage or refuse to issue a proposal to any prospective or existing client, without obligation to provide a reason for such decision.