Centralized accessibility oversight for transit and transportation organizations.
Inclusion is central to what transit and transportation organizations do. Moving people safely, equitably, and without barrier is the mission, on the road and online. From Title II enforcement in April 2026, organizations receiving public funds face mandatory digital accessibility obligations, a legislative, regulatory, and moral priority.
Websites, apps, ticketing portals, rider alerts, route information, each department and division creates digital content that must meet consistent accessibility standards. The exposure is broad and the expectation is clear.
A centralized, evidence-based approach removes burden from individual departments, provides independent oversight, and gives leadership confidence that the organization's digital presence is being managed proportionately and defensibly.
"Transit and transportation organizations need consistent oversight across all departments. AAAtraq provides the centralized visibility and control that ensures compliance doesn't fall through the cracks between operational silos."
Global Airlines | Audit Q4 2025
Independent evaluation of your digital exposure
Understand where your organization stands before committing to any program. Our independent risk audit provides clarity on exposure, identifies priorities and establishes a cost baseline for measurable improvement. How much? $4,000 - $18,000 subject to number of websites (Dept. / Sections).
"Kicking off with independent clarity of your Risk should be a no brainer - Risk mitigation 101, independent understanding of position."
The evidence
Public transportation serves communities that depend on accessible digital services. With Title II obligations taking effect in April 2026, transit and transportation organizations face a deadline to ensure their websites and digital platforms meet WCAG 2.1 AA standards.
AAAtraq audited the home page and accessibility statement page of passenger transportation companies. The results show the current position across the sector.
% of websites failing on home and/or accessibility page
Three practical steps
Independent Audit
Leadership starts with their own audit. Produced in 2 weeks, not 2 years.
Vendor Accountability
Contractual accountability from those selling web / digital platforms.
Smart Automation
Automation to support staff and publishers. Help them get it right first time.
Passenger transportation runs on public trust. Inclusion is not a side project, it is at the core of operations. Whether someone is booking a ticket online, checking a schedule at a kiosk, or navigating a transit app, we have to be confident our digital presence works for everyone. This gives us that confidence without adding headcount or internal complexity.
"We serve the public. If our digital services are not accessible, we are failing the people we exist to move."
Transit operations carry real exposure. Websites, apps, ticketing systems, rider alerts - every digital touchpoint is a potential complaint or legal action. We need independent evidence that accessibility is being managed, not just assumed. On or offline, the position has to be clear and defensible.
"Complaints do not wait for budget cycles. We need ongoing proof that we are managing this, not a report that is out of date before it lands."
Transit and transportation organizations also face a further challenge: Digital Sprawl (websites and PDFs). Departments choose their own vendors, launch sites, and upload content outside any central oversight. Everyone has a view on how to fix it, and competing approaches add to the confusion.
Pricing is unlimited licence / websites - the platform brings visibility and accountability. Approved staff add their websites easily, no bottlenecks, no complexity.
Select all options above to see your customized pricing
Ongoing monitoring, risk auditing, and department accountability to maintain oversight of your digital accessibility exposure.
OVERSITE and ADA content correction, website auditing, PDF inventory management, vendor oversight, and claims management.
Everything in CORRECTION plus cost coverage - the complete program for institutions seeking full protection and peace of mind.
Urban Transit Systems (NAICS 4851) - Local mass passenger transit, including light rail, subways, and bus systems operating on fixed routes and schedules.
Interurban and Rural Bus (NAICS 4852) - Bus services operating between cities or in rural areas on fixed routes.
Taxi and Limousine Service (NAICS 4853) - On-demand, non-fixed route services, including ride-hailing (TNCs) like Uber and Lyft.
Charter Bus Industry (NAICS 4855) - Rental of the entire vehicle for specific trips.
School and Employee Bus (NAICS 4854) - Dedicated transport for students or workers.
Other Transit and Ground Passenger (NAICS 4859) - Airport shuttles and special needs transportation.
Railroad Transportation (NAICS 482) - Intercity rail (Amtrak) and commuter rail.
Air Transportation (NAICS 481) - Air Transportation of passengers and/or cargo using aircraft, such as airplanes and helicopters [Also regulated in AACA (1986)]
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